Contact ThePokies AU
Contact ThePokies AU for corrections and complaint evidence. We cannot access accounts, unlock mirrors or recover casino balances.
By Dean Calloway - Updated 2026-07-03
Reaching the editorial team
This site is independent editorial coverage of the ThePokies mirror network, written by Dean Calloway. We are glad to hear from readers about things we can actually fix: a factual error, a broken link, or a scam clone posing as us or as the operator. Before you write, please read what we can and cannot do, because it saves everyone time and disappointment.
What we can help with
We can review a documented correction, a mirror update, or complaint evidence you want on our radar. If a number or date on the site looks wrong, tell us and point to what it should be. If a link is dead, let us know which page. If you have found a fake site copying our name or the casino's, that is genuinely useful to report. The more concrete you are, the faster we can act, so include the exact URL, the date you saw it, and a screenshot where you can.
If your issue is money or harm
If you are chasing a stuck withdrawal or a seized balance, we cannot get it back, and we will not pretend otherwise. What we can do is point you to the context. The complaint patterns are documented on our complaints page and the cashout problems on the withdrawal page. If the gambling itself is causing harm, the most useful call you can make is not to us.
To send a correction or a scam-clone report, use the contact form on this page. We read what comes in and update the site where a report checks out, but we cannot promise a personal reply to every message.
Contact FAQ
Can you recover my money from ThePokies?
No. We are an independent editorial site, not the casino, and we cannot access accounts or force an offshore operator to pay. There is no Australian regulator to escalate to. For money or harm worries, call 1800 858 858.
Can you unlock a mirror or reset my login?
No. We have no connection to the operator and cannot access, unlock or reset anything. We only publish independent warning-led coverage.
What should I include in a correction report?
The exact page or mirror URL, the date you saw it, a short description of what is wrong, and a screenshot if you have one. Concrete detail lets us verify and fix it faster.